Sticky Contact in Forms, Surveys, and Calendars

This article explains the Sticky Contact feature in Patient Copilot forms, which simplifies the form-filling process for repeat users by pre-filling previously entered information. Learn how to enable this feature, troubleshoot issues, and use it effectively. * * * * * * ## Frequently Asked Questions Q: Can Sticky Contact work across subdomains? No, Sticky Contact data is domain-specific. It cannot pre-fill forms across different subdomains. Q: What happens if a user clears their cookies? If cookies are deleted, Sticky Contact will no longer retain previously entered data, and fields will not be pre-filled. Q: Is Sticky Contact GDPR-compliant? Yes, but it’s essential to inform users about cookie usage and provide opt-out options to comply with data protection laws. Q: Does Sticky Contact interfere with browser autofill? No, Sticky Contact operates independently of browser autofill. However, the two can complement each other for a seamless user experience. Q: Sticky Contact isn’t showing in my calendar settings—why? If you’re using a custom form for calendar bookings, the Sticky Contact setting will not appear in calendar settings. Instead, you must enable Sticky Contact on the custom form itself. The calendar will honor Sticky Contact data stored by that form.