Courses: Pick a Video Frame as Lesson Thumbnail

Make your Patient Copilot course content stand out by setting a compelling thumbnail for each lesson. You can either capture an exact frame from your uploaded video or upload a custom image. Clear thumbnails improve navigation, boost click-through rates, and keep your branding consistent across lessons. * * * ## Key Benefits of Video Frame Thumbnails Choosing a thumbnail strategically helps learners recognize content quickly, improves perceived production value, and supports a consistent brand experience across your course library. - Brand consistency: Keep lesson visuals aligned with your brand style and course theme. - Higher engagement: Use dynamic, relevant frames to attract more plays and reduce bounce. - Faster workflow: Set a thumbnail in a click without leaving Patient Copilot or using external editors. - Improved navigation: Distinct thumbnails make it easier for learners to find the right lesson. * * * ## Where Thumbnails Display (Lesson vs. Video) Understanding where your chosen image appears helps you set expectations for the learner experience and maintain consistency. - After saving, the selected image appears as the Lesson thumbnail and the Video thumbnail inside that lesson. - Want a different image for the lesson tile than the video player? Upload a separate lesson thumbnail image to override it. * * * ## Requirements & Limitations Ensure you’re working within supported scenarios so the thumbnail you select behaves as expected. - Works with videos uploaded directly to the lesson in Patient Copilot. - For lessons using embedded third‑party players, select Upload custom thumbnail to control the lesson tile image. - Always click Save to confirm your thumbnail selection. * * * ## Best Practices for Effective Thumbnails Thoughtful thumbnail design improves learner clarity and course professionalism, especially for longer programs. - Use clear subject matter (speaker face, key graphic, or product) centered in frame. - Add minimal, readable text if needed (3–5 words max) to communicate the lesson’s focus. - Ensure good contrast and sharpness; avoid dark, blurry, or busy frames. - Keep visual style consistent across lessons (colors, typography, framing). * * * ## How To Setup a Lesson Thumbnail Following a simple, repeatable process ensures your thumbnail updates consistently and displays correctly in both the lesson and video contexts. 1. Go to Sites > Memberships > Courses and open your course.!(https://assets.patientcopilot.ai/b184c5e6946f61ef.png) 2. Select the Lesson you want to edit and upload the video.!(https://assets.patientcopilot.ai/fd453dcbea81f9f9.png) 3. Choose a frame: Play to the desired moment, pause, then click Use current frame as thumbnail. - Confirm the preview updates. - Click Save in the lesson editor.!(https://assets.patientcopilot.ai/3ca7a7713d0acbe2.png) 4. Important - Lesson vs. Video Thumbnail - Selecting Use current frame as thumbnail sets both the Video thumbnail (1) (the image shown before playback) and Lesson thumbnail (2) (the image on the course/lesson tile)!(https://assets.patientcopilot.ai/1b546a44b1097a73.png) - 1. Keep your chosen frame for the Video thumbnail inside the lesson. 2. For the Lesson thumbnail (course/lesson tile), either: Switch to Lesson thumbnail and choose a different video frame (pause on the moment and click Use current frame as thumbnail again), or Upload a separate image in the lesson details/thumbnail settings. 5. Return to your course list to confirm the Lesson and Video thumbnails match your selection. * * * ## Frequently Asked Questions Q: Does selecting a video frame also set the thumbnail inside the video player? A: Yes. After you save, the image is used as both the Lesson and Video thumbnail for that lesson. Q: Can I upload a different image for the lesson tile than the video player? A: Yes. Upload a dedicated lesson thumbnail to override the shared image, while keeping a different video thumbnail if needed. Q: Does this work with embedded videos like YouTube or Vimeo? A: The “Use current frame as thumbnail” option applies to videos uploaded to Patient Copilot. For embedded players, upload a custom lesson thumbnail image to control the lesson tile. Q: What image size should I use for best results? A: Use a 16:9 image (1280×720 or larger), optimized for clarity and contrast. Q: Will changing the thumbnail affect existing students? A: Yes, once saved, new and returning learners will see the updated thumbnail anywhere it appears. Q: Can I change the thumbnail later? A: Absolutely. Repeat the selection or upload process and Save to apply the new image. * * * ## Related Articles - Notification Preferences for Courses in the Client Portal