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How to Create Multiple Chat Widgets in a Single Sub-Account

Use multiple Chat Widgets in Patient Copilot to tailor conversations. This article explains how to create several widgets in a single sub-account and how to place widgets onto your sites. * * * ## Assign Page-Specific Chat Widgets Use a per‑page code embed to show a Chat Widget only on specific pages or funnel steps within your website or funnel! This method gives fine‑grained control over the user’s experience. To assign a chat widget to a single page, follow these steps: 1. Navigate to Sites → Websites or Funnels, then select the website you would like to edit.!(https://assets.patientcopilot.ai/6d8a210fa109d62a.png) 2. Go to the Settings tab. Ensure the Chat Widget dropdown is set to “None” then Save.!(https://assets.patientcopilot.ai/57f3c71e0da952e5.png) 3. Navigate to Sites→ Chat Widgets, open the chat widget you want, click Get Code and copy the code snippet.!(https://assets.patientcopilot.ai/4964c0b975bbe9fa.png) 4. Open the Page Editor for the target page/step. Click Add Element (+), find Code, and drag it onto the canvas.!(https://assets.patientcopilot.ai/a37f3355e768a205.png) 5. Select the Code element. In the right settings panel, click Open Code Editor, paste the code snippet and click Save.!(https://assets.patientcopilot.ai/684eab4acb96b7b4.png) * * * ## Frequently Asked Questions Q: Do I need to reinstall code after changing widget styles or settings? No, the Chat Widget will update automatically to match your changes. Q: Which widget shows if I configure the chat Widget under Settings and using a code element? If both are configured, the Settings selection takes precedence. Only the widget selected under Settings will show. Q: Will All-in-One Chat Widget replace multiple widgets? The All-in-One option centralizes channels in a single widget. You can still run multiple widgets when you want different designs or CTAs per page or site. Q: How do I verify the correct widget is active on a page? You can use the Preview feature within the editor to view what widget is active on the page. * * * ## Related Articles - Getting Started with Chat Widget