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Patient Copilot Help Center

Printify Integration for Ecommerce Stores

Skip the inventory hassle and still sell branded merch. Connect your Patient Copilot store to Printify’s catalog of 1,000+ products and 85+ global print providers, and every order is made on demand—no boxes, no bulk buys. * * * ## What is Printify Integration? Printify Integration connects your Patient Copilot Ecommerce store to Printify’s print-on-demand (POD) platform. Once connected, you can import products you designed in Printify, automatically forward customer orders for production, and receive real-time fulfillment updates—so you can sell custom goods with zero upfront stock risk. Print-on-demand lets items be printed only after a sale is made, freeing you from inventory costs and bulk-order commitments. * * * ## Key Benefits of Printify Integration - Fast launches: Access 1,000+ customizable products to spin up new lines quickly.

  • Regional speed & pricing: Tap 85+ print providers for competitive rates and quicker local delivery.
  • Always accurate listings: Variants, prices, and images sync automatically.
  • Hands-off fulfillment: Orders auto-push to Printify and go to production—no manual re-entry.
  • End-to-end tracking: Get automatic partial and complete fulfillment updates.
  • Multi-store control: Manage multiple storefronts from one Printify account and view performance by location. * * * ## Important Notes & Limitations - Imported products publish live by default—double-check before you launch sales.
  • Uninstalling the integration does NOT delete previously imported products.
  • Printify only creates an order if a print provider can fulfill the destination country, variant, and shipping method you selected. - All design work happens inside Printify; Patient Copilot only manages inventory and orders for already-synced items.
  • You’ll need a Printify API token to authenticate the connection. * * * ## How To Generate Printify API Token 1. Log in to Printify and click on Account.
  1. Click on Connections.
  2. Click on the Generate button under API Tokens.!(https://assets.patientcopilot.ai/f53a79685d4bd0e8.png) 4. Name the token, select scopes, and click on Generate.!(https://assets.patientcopilot.ai/b38d0f4218c1f09e.png) 5. Copy the key by clicking on Copy to Clipboard.!(https://assets.patientcopilot.ai/6eb40afdd210a416.png) * * * ## How To Connect Printify with Patient Copilot Connecting takes just a few minutes, correct setup ensures orders flow smoothly: 1. In your sub-account, open App Marketplace.!(https://assets.patientcopilot.ai/b449baedac07b2e5.png) 2. Search Printify and click on the Install button.!(https://assets.patientcopilot.ai/ea5f9b16aab0556b.png) 3. Paste your Printify API token in the Printify Token box and click on Continue.!(https://assets.patientcopilot.ai/7aa4223ef3d52da7.png) 4. Choose an existing Printify store or create a new one and click on Connect.
  3. Import products and publish them directly into your store.
  4. Start selling — orders will sync automatically to Printify for fulfillment. Enable the automatic fulfilment in Printify.!(https://assets.patientcopilot.ai/ecb526959e4a6b1f.png) * * * ## Frequently Asked Questions Q: Can I design products inside Patient Copilot? No, design and mockups are created in Printify. Patient Copilot mirrors what you import. **Q: What happens if I delete a product in Printify? **It’s disabled in your Patient Copilot catalog on the next sync. Q: Does Printify automatically choose the closest print provider? If your chosen provider has multiple facilities, Printify routes to the nearest one. Q: Can I manually fulfill an order instead of using Printify? Yes. Disable automatic fulfillment and fulfill in Printify; Patient Copilot will still receive status updates. Q: Is there an extra fee from Patient Copilot for using Printify Integration? No, fees come only from Printify for production and shipping. Q: How do refunds work? Process the refund in Patient Copilot; a refund request is sent to Printify for any unshipped items. Q: What if a customer’s address isn’t serviceable by my provider? Printify rejects the order. Patient Copilot shows “Unfulfilled – No provider available.” Edit the order and choose a deliverable variant/provider. **Q: Do product changes in Printify sync to Patient Copilot? **Yes, descriptions, mockups, variants, prices, and images sync automatically. Q: Are orders created in Printify automatically? Yes, each checkout in Patient Copilot creates a matching Printify order. Q: Are taxes and shipping preferences passed through? Yes, tax and shipping details are included in the synced order. Q: Do I need to re-enter order details manually? No, automation removes double entry and speeds fulfillment. Q: Are shipping and production statuses synced back? Yes, Printify pushes real-time updates (in production, shipped, delivered). Q: Are partial shipments supported? Yes, line-item tracking and status updates sync as items ship. Q: Can one Printify account connect to multiple stores? Yes, connect one Printify account to multiple Patient Copilot store locations. Q: Will orders stay separated by location? Yes, orders and metrics are grouped per store while product creation/billing stay centralized. * * * ## Related Articles - How to Set Up an E-Commerce Online Store (Websites)