Do I need a Meta Business Page to use whatsapp in Patient Copilot and How can I create one.
Yes — to use WhatsApp with Patient Copilot (Patient Copilot), you need a Meta (Facebook) Business Account in Meta Business Manager. This is required because WhatsApp Business API used by Patient Copilot is managed and verified by Meta. > You don’t need a Facebook Page for messaging itself — but you must have a Meta Business Account (Business Manager) to verify your business and connect your WhatsApp number. * * * ### Why a Meta Business Account Is Required The Meta Business Account (also called Business Manager or Meta Business Suite) is where Meta: - Verifies your business identity - Manages your WhatsApp Business Account (WABA) - Authorizes partners like Patient Copilot to send and receive WhatsApp messages through your number - Stores your business information, such as display name, phone number, and policy compliance Without this setup, your number can’t be approved for the WhatsApp Business API, and Patient Copilot won’t be able to connect it. * * * ## How to Create a Meta Business Account Follow these simple steps to create and verify your Meta Business Account: ### Step 1: Go to Meta Business Suite Visit https://business.facebook.com/ Click “Create account” if you don’t have one yet. * * * ### Step 2: Enter Your Business Details You’ll be asked to fill out: - Business name (should match your brand or company name) - Your name - Business email address Click “Submit” to create the account. * * * ### Step 3: Verify Your Email Meta will send a verification email — click the link in your inbox to confirm your business account. * * * ### Step 4: Add Your Business Information In your Meta Business Settings: 1. Go to Business Info (bottom-left corner). 2. Enter your legal business address, website, and phone number. 3. Save changes. * * * ### Step 5: Verify Your Business Verification may be required for WhatsApp API approval. To do this: 1. In Business Settings, go to Security Center. 2. Click “Start Verification.” 3. Upload the required business documents (like a registration certificate or utility bill). > Meta’s verification can take from a few hours to a few days. * * * ### Step 6: Connect Your WhatsApp Account During Patient Copilot Setup When you start the WhatsApp setup in Patient Copilot: - You’ll be prompted to log in with Meta. - Choose your verified Meta Business Account. - Select or create a WhatsApp Business Account (WABA) inside it. - Add your number and complete the verification (SMS or call code). Once verified, your WhatsApp number will be live inside Patient Copilot!