Call Events Not Working for Twilio

Step 2: If there are too many subaccounts inside Twilio, you can go back to Patient Copilot and copy the Account SIN for that location to search in Twilio: (https://app.patientcopilot.ai/settings/twilio)(https://app.patientcopilot.ai/settings/twilio)[https://app.patientcopilot.ai/settings/twilio](https://app.patientcopilot.ai/settings/twilio) !(https://assets.patientcopilot.ai/197c6e009ae31a63.jpg) ## Step 3: Search based on the Twilio Subaccount SID in Patient Copilot agency settings -> Twilio ## Paste the Account SID here and click on it:!(https://assets.patientcopilot.ai/78c4ceaf49113ebb.jpg) ## Step 4: Click into the subaccount so you will see there’s an orange text on the top left: !(https://assets.patientcopilot.ai/78eb7d41ce19f632.jpg) ## Step 5: Click Monitor -> Logs -> Calls !(https://assets.patientcopilot.ai/467a0b029abe53f4.jpg) * * * ## Frequently Asked Questions Currently no frequently asked questions. Submit feedback on this article to help is add questions to this section! * * * Was this article helpful? That’s Great! Thank you for your feedback Sorry! We couldn’t be helpful Thank you for your feedback Feedback sent We appreciate your effort and will try to fix the article