AI Product Pricing

Some Patient Copilot AI features have free access and no longer use AI credits. To keep performance stable for all users, fair-usage protections may apply. If a user reaches the daily limit, access resets in 24 hours. This article lists pricing by product. Always use the product-specific section below before you quote pricing or rebilling details. * * * ## AI Employee Unlimited Plan On the Unlimited subscription, users will enjoy unmetered usage of the AI Employee features for onlynth! Fair Use Policy: Your use of Employee AI is subject to Patient Copilot’s Terms of Service, including Excessive Use Restrictions. If Patient Copilot determines in its sole discretion that your usage is excessive, abusive, or negatively impacts our platform, we reserve the right to throttle, limit, require service upgrades, or terminate your access with or without notice. AI Employee includes: - Voice AI (Inbound)

Conversation AI
Reviews AI
Content AI
Ask AI AI Employee Plus includes: Note: The AI Employee Plus features are not included in the Unlimited subscription and will continue to be pay-per-use. - Agent Studio
Voice AI Widget
Voice AI Outbound
Prompt Optimizer So AI Employee Unlimited covers use of Voice AI ( via inbound phone calls), Conversation AI, Reviews AI, Content AI, and Ask AI. It does not cover use of Agent Studio, Voice AI Prompt Optimizer, or use of Voice AI through the website voice chat widget, or via outbound phone calls. Unlimited coverage is subject to the Fair Use Policy. Note: Phone System charges still apply to all phone calls, they are still pay-per-use even when using Voice AI (Inbound) under the AI Employee Unlimited subscription. Note: We are coming up with cheaper subscription places for AI Employee, New cheaper plan rates are coming soon. * * * ## Ask AI Pricing (Pay-Per-Use) Ask AI uses multiple models behind the scenes to handle requests. The model selected depends on the complexity of the query. For pay-per-use usage, we charge at cost. Agency users can choose to rebill this usage to their sub-accounts with a markup based on their plan. Here is an article that shows how ASK AI Usage will be priced accross few example sessions: https://help.patientcopilot.ai/support/solutions/articles/155000007818-ask-ai-sessions-pricing-overview ## **Conversation AI Pricing (**Pay-Per-Use) Conversation AI pricing is transitioning to token-based, with model token usage at API pricing. This change ensures you pay exactly for the tokens you use.
Provider
Model
Input Price / 1M Tokens
Output Price / 1M Tokens
OpenAI
Chat GPT-5
OpenAI
Chat GPT-5 Mini
OpenAI
Chat GPT-4.1
OpenAI
Chat GPT-4.1 Mini
* * * ## **Voice AI Pricing **(Pay-Per-Use) Voice AI pricing includes: 1. A per-minute Voice Engine charge.

A per-minute text-to-speech (TTS) charge based on your selected provider/model. 3. LLM token usage based on your selected model. Per-Minute Voice Engine Charge May 20 onward: Voice Engine:/min If you are reviewing historical usage before May 20, you may see older bundled Voice AI pricing. TTS Provider Rates (Per Minute) | TTS Provider | Model | TTS Rate | Effective Date | | --- | --- | --- | --- | | OpenAI | (TTS) |/min | April 20 | | Cartesia | (TTS) |/min | April 20 | | ElevenLabs | V3 |/min | April 20 | | ElevenLabs | V2.5 |/min | May 20 | Invoice Line Items (May 20 onward) Starting May 20, Voice AI charges are shown as separate line items for: - Voice Engine (/min)

TTS (based on your selected provider/model) Total Voice AI Cost (Pay-Per-Use) Total Voice AI cost per call = (call duration in minutes × (Voice Engine rate + selected TTS rate)) + (total call tokens ÷ 1,000,000 × selected model price) Phone calls are usually framed as cost per minute, so you can model Voice AI like this: Average cost per minute = (Voice Engine rate + selected TTS rate) + (average tokens per minute ÷ 1,000,000 × selected model price) Examples (per-minute, excluding LLM tokens): OpenAI or Cartesia TTS: + =/min ElevenLabs V2.5 (May 20 onward): + =/min Two calls with the same duration can cost different amounts. The Voice Engine and TTS portions are driven by time, while the LLM portion is driven by token usage and the model you choose. What usually increases the price: - Longer call duration
Larger prompts or more retrieved context
More turns in the conversation
Faster or denser speech, which can increase tokens per minute

Higher-cost models Want to keep your costs /min? Switch to one of our new TTS providers — OpenAI, Cartesia— /min for TTS, bringing your total /min (voice engine + TTS), the same rate you pay today. ### External Voice AI Models If you choose to use an external AI model such as Google’s Genimi, OpenAI’s ChatGPT, or Anthropic’s Claude, to power your Patient Copilot Voice AI, the pricing of the models are as follow:

Provider	Model	Price of LLM Model/1M Tokens
Google	Gemini 2.0 Flash
Google	Gemini 2.0 Flash Lite
Google	Gemini 2.5 Flash
Google	Gemini 2.5 Flash Lite
OpenAI	GPT 4o Mini
OpenAI	GPT 4o
OpenAI	GPT 4.1 Nano
OpenAI	GPT 4.1 Mini
OpenAI	GPT 4.1
OpenAI	GPT 5 Nano
OpenAI	GPT 5 Mini
OpenAI	GPT 5
Anthropic	Claude 4.5 Sonnet
Anthropic	Claude 4.0 Sonnet
Anthropic	Claude 3.7 Sonnet
Anthropic	Claude 3.5 Haiku

### Voice AI Prompt Optimizer * * * Agent Studio, which include multimodal and specialized AI capabilities, will be charged at model token usage at API Pricing. ### Agent Response Generation

Provider	Model	Input Price / M Tokens	Output Price / M Tokens
OpenAI	GPT-5
OpenAI	GPT-5 Mini
OpenAI	GPT-5 Nano
OpenAI	GPT-4.1
OpenAI	GPT-4.1 Mini
OpenAI	GPT-4.1 Nano

### External APIs

Feature	Provider	Price
Web Search	Tavily	/search

### Multimodal and Specialized Models ** All prices are in USD. Prices for third-party models are subject to change by the respective provider (Google, Anthropic, OpenAI)

Content Type	Provider	Model	Quality	Size	Price/Unit	Unit
Video	Gemini	Veo3 Fast		-		Second of Video
	Gemini	Veo3				Second of Video
Image	OpenAI	DALL-E 3	Standard	1024 x 1024		Image Output
Image	OpenAI	DALL-E 3	Standard	1024 x 1536 / 1536 x 1024		Image Output
			HD	1024 x 1024		Image Output
			HD	1024 x 1536 / 1536 x 1024		Image Output
Text	OpenAI	gpt4.1		-		1M Tokens Input
				-		1M Tokens Output
Text	OpenAI	gpt5 mini		-		1M Tokens Input
				-		1M Tokens Output
Speech	OpenAI LLM	gpt-4o-mini		-		1M Token (Text)
LLM+TTS	OpenAI LLM	gpt-4o-mini		-		1M Token (Text Output)
LLM+TTS	OpenAI TTS	gpt-4o-mini-tts		-		1M Token (Audio Output)

* * * ## Workflow AI Pricing **Refer to Workflow Pro Plans for bulk purchase of premium actions at a cheaper price

Workflow AI	Tools/Actions	Pricing
Actions	Decision Maker	/execution
	Intent Detection	/execution
	Summarize Text	/execution
	Translate	/execution
Builder	Let Workflow AI create Workflows for you (Multi-language Support) with a simple prompt.	FREE (limit resets within 24hrs)
Generate	Generate with AI (SMS, email, code, etc)	FREE (limit resets within 24hrs)
External Models	Use OpenAI inside of a workflow using the GPT workflow action.	Refer to OpenAI for API Price

* * * ## Funnel & Website AI Funnel & Website AI allows building and editing funnels/websites with the help of prompts.

Funnel AI

Rate Limit

Pricing

Build Funnels & Websites with AI

1000 prompts per day

(per sub-account)

FREE

* * * ## Content AI Pricing

Content Type	Pricing
Image	/Image
Text	/1000 Words

* * * ## Reviews AI Pricing

	Pricing
Reviews AI	/ review

Workflow AI Builder and Generate with AI do not use AI credits. These features are free to use, subject to fair-usage protections. If a user reaches the daily limit, access resets in 24 hour * * * ## AI Studio Pricing AI Studio is currently free and pricing is expected to evolve over time. We want as many people as possible to experience the power of AI Studio so we don’t have immediate plans to charge for its use. In the future, we may have a cap on usage wherein overages would be charged at a reasonable token price.

Provider	Model	Input Price / 1M Tokens	Output Price / 1M Tokens
OpenAI	Chat GPT-5
OpenAI	Chat GPT-5 Mini
OpenAI	Chat GPT-4.1
OpenAI	Chat GPT-4.1 Mini